Evaluating RE Practices for Explainability: Synthesizing Insights from Daimler Truck into an Explainable RE Framework Proposal
In safety-critical and regulated domains, existing requirements engineering practices struggle to systematically support explainability requirements, facing challenges such as conceptual ambiguity, insufficient expressiveness in specification, and fragmented validation approaches. This study employs a multi-stage qualitative methodology—including think-aloud protocols, facilitated group discussions, and cross-phase analysis of requirements engineering activities—to investigate how Daimler Truck engineers address explainability requirements in real-world projects. For the first time, it identifies explainability challenges that span the entire requirements lifecycle—from elicitation and specification to verification—thereby laying an empirical foundation for an explainable AI (XAI)-oriented requirements engineering framework and addressing the notable gap in practice-driven approaches within this field.