🤖 AI Summary
This study addresses the urgent need for scalable, pedagogically grounded real-time instructional coaching for university instructors. To this end, it proposes the first conversational coaching system that integrates educational principles with synthetic dialogue data: pedagogical rules are extracted from educational resources to generate high-quality synthetic teaching dialogues, which are then used to fine-tune a specialized large language model capable of identifying, diagnosing, and recommending strategies for instructors’ teaching challenges. This approach overcomes the limitations of general-purpose models in capturing instructional depth. Expert evaluations demonstrate that the system’s guidance is clearer, more reflective, and more responsive than that of GPT-4o mini, while user studies reveal a trade-off between dialogue depth and interaction efficiency.
📝 Abstract
Higher education instructors often lack timely and pedagogically grounded support, as scalable instructional guidance remains limited and existing tools rely on generic chatbot advice or non-scalable teaching center human-human consultations. We present TeachingCoach, a pedagogically grounded chatbot designed to support instructor professional development through real-time, conversational guidance. TeachingCoach is built on a data-centric pipeline that extracts pedagogical rules from educational resources and uses synthetic dialogue generation to fine-tune a specialized language model that guides instructors through problem identification, diagnosis, and strategy development. Expert evaluations show TeachingCoach produces clearer, more reflective, and more responsive guidance than a GPT-4o mini baseline, while a user study with higher education instructors highlights trade-offs between conversational depth and interaction efficiency. Together, these results demonstrate that pedagogically grounded, synthetic data driven chatbots can improve instructional support and offer a scalable design approach for future instructional chatbot systems.