Received several international awards including the Google Academic Research Award, Google Research Scholar Award, ACM CHI Best Paper Award, and International Communication Association (ICA) Top Paper Award. Research has been published in leading journals and conference proceedings, including the Journal of Computer-Mediated Communication, Information, Communication & Society, ACM CHI, CSCW, npj Digital Medicine, and Journal of Medical Internet Research.
Research Experience
Currently an Assistant Professor at Wee Kim Wee School of Communication and Information, Nanyang Technological University, and directs the SWEET Lab. Previously, an Assistant Professor in the Department of Communications and New Media at National University of Singapore (NUS).
Education
PhD in Media, Technology, and Society, Northwestern University; MPhil in Communication, Chinese University of Hong Kong; BA in Journalism (minor in English Literature), Shanghai International Studies University
Background
Research interests include the social and emotional implications of digital technologies, particularly how technologies impact well-being and social relationships. Through mixed methods, studies how people use technologies, such as social media and AI chatbots, to seek social support and cope with stress and loneliness. Recent work focuses on the processes and outcomes of human-AI social interactions, the benefits and risks of AI companionship, and how AI mediates and augments supportive and empathetic communication.
Miscellany
Collaborates closely with clinical scientists, computer scientists, and designers to better understand human behavior and address complex societal challenges.