Scholar
Patrice Bechard
Google Scholar ID: O-YzTloAAAAJ
Sr Applied Research Scientist, ServiceNow
Citations & Impact
Citations
155
H-index
2
i10-index
1
Publications
9
Co-authors
13
list available
Publications
Resume (English only)
Academic Achievements
- No specific academic achievements mentioned.
Research Experience
- 1. Applied Research Scientist at ServiceNow, working on AI-driven workflow generation and business process automation.
- 2. Prior to ServiceNow, worked on improving enterprise-specific language models for intent classification and automating issue resolution for enterprise IT.
- 3. Data Scientist at Intact Financial Corporation, focusing on NLP for insurance applications, building conversational agents for call centers.
Education
- Bachelor of Physics from Université de Montréal; Master of Machine Learning from MILA.
Background
- Applied Research Scientist focused on AI-driven workflow generation and business process automation. Works at ServiceNow, with a focus on natural language processing, large language models, and information retrieval. Previously, a Data Scientist at Intact Financial Corporation, specializing in NLP for insurance applications.
Miscellany
- Enjoys running, hiking, discovering new foods, breweries, and natural wines. Loves design, languages (French, English, a bit of Spanish), and is always eager to learn.
