Professor at the Human-Computer Interaction Institute, Carnegie Mellon University
Joint appointment at the H. John Heinz III College of Public Policy, Information Systems, and Management
Directs the Connected Experience Lab (COEXLAB), studying and building social technology and new forms of work
Publishes research in venues related to Computer-Supported Cooperative Work, Human-Computer Interaction, Information Systems, Computer-Mediated Communication, Social Psychology, and Organizational Behavior