Assistant Professor of Computer Science at Drexel University, specializing in Human-Centered AI, augmented reality (AR), virtual reality (VR), and virtual avatars.
Her research focuses on the potential of AI to personalize experiences for individuals, emphasizing their unique identities and perspectives.
Directs the DIVA Lab at Drexel University.
Previously conducted research at Microsoft Research and Google on user experience (UX) and interactions with AI language applications, particularly large language models (LLMs) and virtual agents.
Examines how identity intersects with and impacts user perceptions and interactions with AI systems.
As the daughter of a Vietnamese refugee family, she goes by both her American name, Tiffany, and her native name, Diễm.