Associate Professor in the Computer Science Department at Brigham Young University (BYU)
Recognized research leader in Crisis Informatics
Current work investigates the use of social media during crises and mass emergencies, with particular attention to how social media affect emergency response organizations
Leads the Crisis Informatics Lab at BYU
Overarching research goal: to design, implement, and deploy software systems that improve crisis communications
Research interests span human-computer interaction, computer-supported cooperative work, social computing, software engineering, and disaster studies