đ¤ AI Summary
To address the âtrust deficitâ in online fresh produce e-commerceâstemming from consumersâ inability to directly assess product qualityâand the âimpossibility triangleâ challenge wherein conventional grading standards fail to simultaneously satisfy biological fidelity, temporal freshness, and economic feasibility, this paper proposes TriAlignXA, an explainable triple-alignment framework. TriAlignXA introduces a âTrust Pyramidâ model and a âTriangular Trust Index,â repositioning AI from an opaque decision-maker to a transparent decision-support agent. It integrates three synergistic enginesâbiological adaptivity, temporal optimization, and economic optimizationâaugmented by pre-mapping mechanisms and QR-code-based quality encoding to ensure end-to-end explainability in grading. Experimental results demonstrate that TriAlignXA significantly improves grading accuracy and achieves empirically validated multi-objective optimization across all three dimensions. The framework delivers a complete, theory-grounded yet practically deployable solution for trustworthy agricultural e-commerce.
đ Abstract
The 'trust deficit' in online fruit and vegetable e-commerce stems from the inability of digital transactions to provide direct sensory perception of product quality. This paper constructs a 'Trust Pyramid' model through 'dual-source verification' of consumer trust. Experiments confirm that quality is the cornerstone of trust. The study reveals an 'impossible triangle' in agricultural product grading, comprising biological characteristics, timeliness, and economic viability, highlighting the limitations of traditional absolute grading standards. To quantitatively assess this trade-off, we propose the 'Triangular Trust Index' (TTI). We redefine the role of algorithms from 'decision-makers' to 'providers of transparent decision-making bases', designing the explainable AI framework--TriAlignXA. This framework supports trustworthy online transactions within agricultural constraints through multi-objective optimization. Its core relies on three engines: the Bio-Adaptive Engine for granular quality description; the Timeliness Optimization Engine for processing efficiency; and the Economic Optimization Engine for cost control. Additionally, the "Pre-Mapping Mechanism" encodes process data into QR codes, transparently conveying quality information. Experiments on grading tasks demonstrate significantly higher accuracy than baseline models. Empirical evidence and theoretical analysis verify the framework's balancing capability in addressing the "impossible triangle". This research provides comprehensive support--from theory to practice--for building a trustworthy online produce ecosystem, establishing a critical pathway from algorithmic decision-making to consumer trust.