Generative UI as an Accessibility Bridge: Lessons from C2C E-Commerce

📅 2026-04-28
📈 Citations: 0
Influential: 0
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170K/year
🤖 AI Summary
This work addresses the limitations of traditional static accessibility standards in handling dynamic challenges posed by user-generated content—such as blurry images, missing descriptions, and disorganized layouts—which often hinder accessibility for people with visual impairments, low vision, or age-related needs. To bridge this gap, the authors propose a “generative user interface” approach that dynamically restructures interfaces at runtime to accommodate diverse user requirements. The method employs three key interventions: real-time HTML regeneration, conversational guidance, and audio-assisted photography. By shifting the designer’s role from layout implementation to strategy formulation, this approach effectively mitigates coverage gaps in existing accessibility standards. Evaluated on a consumer-to-consumer (C2C) e-commerce platform, the framework significantly enhances accessibility for heterogeneous user groups and expands the application frontier of generative UI within human-computer interaction.
📝 Abstract
Web accessibility rests on static standards and developer compliance. That model frays in platforms where content is user-generated: photos arrive blurry or off-frame, descriptions skip size and condition, and page structure shifts from listing to listing. Drawing on six studies conducted between 2022 and 2025 with blind, low-vision, and older adult users of customer-to-customer (C2C) marketplaces, I argue that generative UI can produce adapted interfaces at the point of use, addressing barriers that static design cannot anticipate. Three interventions from this program -- HTML regeneration for screen readers, conversational guidance for older sellers, and audio-guided photo framing for blind sellers -- demonstrate how runtime generation can bridge gaps that standards leave open. I outline what these findings imply for HCI practice: generative UI extends beyond the screen, complements rather than replaces ability-based design, and shifts the designer's role from specifying layouts to specifying policies. This is an expanded arXiv version of a position paper accepted at the CHI 2026 workshop "What does Generative UI mean for HCI Practice?"
Problem

Research questions and friction points this paper is trying to address.

web accessibility
user-generated content
generative UI
C2C e-commerce
assistive technology
Innovation

Methods, ideas, or system contributions that make the work stand out.

Generative UI
Web Accessibility
User-Generated Content
Runtime Adaptation
Inclusive Design