๐ค AI Summary
Automated content moderation on social media often triggers strategic evasion by users, creating a dilemma between restricting free expression and exacerbating societal distortion.
Method: This paper is the first to model the platformโuser interaction as a mechanism design problem, formally characterizing the trade-off between expressive freedom and societal distortion; it proves that computing the optimal moderation policy is NP-hard. To address this, we propose a computationally tractable framework combining approximation algorithms with offline data analysis, enabling near-optimal policy estimation from limited historical data and providing generalization guarantees.
Results: Experiments demonstrate that our approach significantly reduces content manipulation while improving user expressive freedom. It establishes a theoretically grounded, practically implementable foundation for building moderation systems that are both low-distortion and highly inclusive.
๐ Abstract
User-generated content (UGC) on social media platforms is vulnerable to incitements and manipulations, necessitating effective regulations. To address these challenges, those platforms often deploy automated content moderators tasked with evaluating the harmfulness of UGC and filtering out content that violates established guidelines. However, such moderation inevitably gives rise to strategic responses from users, who strive to express themselves within the confines of guidelines. Such phenomena call for a careful balance between: 1. ensuring freedom of speech -- by minimizing the restriction of expression; and 2. reducing social distortion -- measured by the total amount of content manipulation. We tackle the problem of optimizing this balance through the lens of mechanism design, aiming at optimizing the trade-off between minimizing social distortion and maximizing free speech. Although determining the optimal trade-off is NP-hard, we propose practical methods to approximate the optimal solution. Additionally, we provide generalization guarantees determining the amount of finite offline data required to approximate the optimal moderator effectively.