π€ AI Summary
Users often struggle to fully articulate their preferences for customized social media feeds, leading to blind spots in generated content. This work proposes a novel approach that integrates large language models with structured interactive interviews, introducing a needs-elicitation interview mechanism into this domain for the first time. Through a closed-loop dialogue process, the method helps users clarify ambiguous or missing preferences. Online experiments on BlueSky demonstrate that feeds generated using this approach significantly outperform those based on usersβ manual descriptions, yielding higher user satisfaction and enhanced perceived control over their digital experience.
π Abstract
Social media users have repeatedly advocated for control over the currently opaque operations of feed algorithms. Large language models (LLMs) now offer the promise of custom-defined feeds--but users often fail to foresee the gaps and edge cases in how they define their custom feed. We introduce feed elicitation interviews, an interactive method that guides users through identifying these gaps and articulating their preferences to better author custom social media feeds. We deploy this approach in an online study to create custom BlueSky feeds and find that participants significantly prefer the feeds produced from their elicited preferences to those produced by users manually describing their feeds. Through feed elicitation interviews, we advance users' ability to control their social media experience, empowering them to describe and implement their desired feeds.