Misgendering as Breakdown in Human-Machine Communication: How AI Companion Chatbot Users Experience and Repair Misgendering

2026-09-16

AI Summary

研究探讨了AI伴侣聊天机器人误称用户性别的问题，通过分析326个相关帖子，揭示了用户如何调整自我呈现以防止和纠正误称，并提出了解决建议。

Abstract

In recent years, large language model-based AI companion and role play chatbots have grown increasingly popular. People turn to these chatbots for emotional support and to engage in romantic and erotic role play. Although prior research suggests that digital role play can help people explore their gender and sexuality, LLM based technologies are also replete with gender and sexuality biases. In this study, we examine one way that AI chatbots can harm users: misgendering. In order to study chatbot misgendering we qualitatively analyzed 326 posts mentioning misgendering that were shared in AI companion or role play subreddits. We document how chatbot misgendering takes place and how, in response, users engage in ongoing work to curate their gender presentation to prevent and repair misgendering. We discuss how researchers and designers can mitigate chatbot misgendering and consider the implications of using AI chatbots for identity exploration.

Problem

• Misgendering
• AI Companion Chatbot
• Gender Bias

Innovation

• Misgendering
• AI Companion Chatbots
• Gender Presentation Curation