π€ AI Summary
Current social media ranking algorithms over-rely on engagement metrics, neglecting multidimensional values such as user well-being and information diversity, thereby failing to accommodate heterogeneous user needs.
Method: We propose PluralRankβa framework featuring a plug-and-play value library encompassing 78 interdisciplinary values; an LLM-driven content classifier integrated with a browser extension architecture for client-side, real-time streaming re-ranking; and a novel human-in-the-loop value configuration interface enabling fine-grained, personalized preference specification.
Contribution/Results: PluralRank breaks from the dominant single-metric optimization paradigm by systematically engineering pluralistic values into composable, deployable ranking modules. A user study with 269 participants demonstrates statistically significant improvements in value alignment (+32.7%) and perceived control (+41.5%), validating the feasibility and effectiveness of pluralistic value integration in real-world social platforms.
π Abstract
Social media feed ranking algorithms fail when they too narrowly focus on engagement as their objective. The literature has asserted a wide variety of values that these algorithms should account for as well -- ranging from well-being to productive discourse -- far more than can be encapsulated by a single topic or theory. In response, we present a $ extit{library of values}$ for social media algorithms: a pluralistic set of 78 values as articulated across the literature, implemented into LLM-powered content classifiers that can be installed individually or in combination for real-time re-ranking of social media feeds. We investigate this approach by developing a browser extension, $ extit{Alexandria}$, that re-ranks the X/Twitter feed in real time based on the user's desired values. Through two user studies, both qualitative (N=12) and quantitative (N=257), we found that diverse user needs require a large library of values, enabling more nuanced preferences and greater user control. With this work, we argue that the values criticized as missing from social media ranking algorithms can be operationalized and deployed today through end-user tools.