An Integrative Multidimensional Conceptualization of Telework Behavior: A Systematic Review and Grounded Theory Approach

📅 2026-09-15
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研究通过系统文献回顾和扎根理论方法,构建了一个多维度的远程工作行为框架,识别了六个行为维度及其前因后果,并提出了14个可测试命题。
📝 Abstract
Telework has expanded rapidly, and understanding the behaviors employees enact under it has become correspondingly important. This study develops an integrative conceptual framework specifying the multidimensional nature of telework behavior. A systematic literature review following PRISMA identified 114 review articles, which were analyzed using constructivist grounded theory. Six behavioral dimensions were identified, covering performance, communication, environmental, task, policy, and well-being conduct. Antecedents were grouped into individual factors, job characteristics, organizational norms, technological factors, and work environment factors. Outcomes were grouped into job satisfaction, productivity, turnover, health and well-being, work-life balance, and social isolation. Three contextual moderators were identified, namely telework modality, telework preference, and cultural and national context. Fourteen propositions link these categories and are advanced as testable claims rather than established findings, since they are derived from published review evidence and have not been empirically tested. The framework proposes telework behavior as the construct through which the conditions of remote work are translated into employee and organizational outcomes, and it specifies a content domain from which measures of the construct can be developed. It also indicates where organizations can direct policy, training, and intervention.
Problem

Research questions and friction points this paper is trying to address.

Telework
Behavioral Dimensions
Antecedents
Outcomes
Contextual Moderators
Innovation

Methods, ideas, or system contributions that make the work stand out.

Integrative Conceptual Framework
Multidimensional Telework Behavior
Grounded Theory Approach
Systematic Review
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