🤖 AI Summary
This work addresses the challenges of semantic grounding and auditability in large language models (LLMs) when deployed in heterogeneous enterprise systems, where hallucinations and failures in multi-hop n-ary reasoning are prevalent. To overcome these limitations, the authors propose a hierarchical hypergraph ontology framework that integrates layer virtualization for interfacing with diverse data sources and procedural hyperedges to encode business rules. Coupled with an evidence-driven dynamic reasoning loop, this approach enables structured multi-hop analysis without requiring LLM retraining. Evaluated on complex enterprise tasks such as root cause analysis of supply chain order fulfillment bottlenecks, the method achieves 94.7% accuracy, substantially reduces token consumption, and automates manual diagnostic workflows while maintaining high interpretability and auditability.
📝 Abstract
Applying Large Language Models (LLMs) to heterogeneous enterprise systems is hindered by hallucinations and failures in multi-hop, n-ary reasoning. Existing paradigms (e.g., GraphRAG, NL2SQL) lack the semantic grounding and auditable execution required for these complex environments. We introduce HEAR, an enterprise agentic reasoner built on a Stratified Hypergraph Ontology. Its base Graph Layer virtualizes provenance-aware data interfaces, while the Hyperedge Layer encodes n-ary business rules and procedural protocols. Operating an evidence-driven reasoning loop, HEAR dynamically orchestrates ontology tools for structured multi-hop analysis without requiring LLM retraining. Evaluations on supply-chain tasks, including order fulfillment blockage root cause analysis (RCA), show HEAR achieves up to 94.7% accuracy. Crucially, HEAR demonstrates adaptive efficiency: utilizing procedural hyperedges to minimize token costs, while leveraging topological exploration for rigorous correctness on complex queries. By matching proprietary model performance with open-weight backbones and automating manual diagnostics, HEAR establishes a scalable, auditable foundation for enterprise intelligence.