Assessing Company Contributions to Societal Resilience: Extending the Societal Capacity Assessment Framework to Agentic AI

2026-08-27

AI Summary

论文通过扩展社会能力评估框架来衡量公司部署AI代理对社会韧性的贡献，设计了新的指标并应用于微软的公开文件。

Abstract

Companies that deploy AI agents and make them available to others are creating the sociotechnical circumstances under which this technology integrates into existing social and economic structures. AI-deploying companies are institutional actors that actively shape society's capacity to withstand and govern the consequences of agentic AI. In view of these societal impacts, companies can build societal resilience by designing and promoting safer implementations of AI agents. To operationalize this goal, this paper adapts the indicator-based Societal Capacity Assessment Framework (SCAF) to measure how a company's deployment decisions contribute to societal resilience, inverting its original measurement of societal resilience as a backdrop for deployment decisions (Gandhi et al., 2025). Our procedure has two steps: a conceptual step in which we design a suite of indicators that define what SCAF's vulnerability, coping, and adaptive capacities mean when assessing a company's agentic AI deployment decisions; and a measurement step in which we apply this framework in a structured assessment of public-facing Microsoft documents.

Problem

• societal resilience
• agentic AI
• company deployment decisions
• Societal Capacity Assessment Framework

Innovation

• Societal Capacity Assessment Framework
• agentic AI
• societal resilience