Problem
Research questions and friction points this paper is trying to address.
Generative AI
Information Seeking
Expertise
Trustworthiness
Communication Practices
Investigating the Impacts of Generative AI on Information Seeking
🤖 AI Summary
本文探讨生成式AI对信息寻求的影响，通过程序修辞分析AI如何塑造用户信任，并提出跨学科词汇以描述和减轻AI融入人类交流的风险。
📝 Abstract
This paper is an encore submission of our 2026 journal article "Expertise and Information Seeking in the Age of Generative AI: New Procedures, New Problematics" with an extended discussion for the CSCW 2026 "Broader Impacts of GenAI in Communication" Workshop on October 10, 2026. In the original article, we employ procedural rhetoric to analyze how generative AI chatbots leverage natural language signifiers of expertise and intelligence to influence users' perception of their trustworthiness. In this submission, we extend our conversation in the CSCW community with the goal of cultivating a cross-disciplinary vocabulary for describing, analyzing, and mitigating the risks posed by the integration of generative AI into human communication practices. It is important to develop an understanding of how the procedures surrounding information-seeking practices are informed by users' values, experiences, and expectations - and how these procedures might in future be altered by the emerging turn toward AI "experts" and authority.
Innovation
Methods, ideas, or system contributions that make the work stand out.
procedural rhetoric
generative AI
information seeking
cross-disciplinary vocabulary
human communication
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