SoK: A Framework for Unifying At-Risk User Research

📅 2021-12-13
🏛️ IEEE Symposium on Security and Privacy
📈 Citations: 82
Influential: 16
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🤖 AI Summary
This study addresses heightened digital security and privacy threats faced by high-risk user groups—including children, activists, and women in developing regions—whose vulnerabilities are exacerbated by identity, behavior, or environmental factors. Method: Through a systematic literature review (SoK), meta-analysis, and qualitative coding of 95 empirical studies, the work synthesizes evidence across diverse contexts. Contribution/Results: It introduces, for the first time, a unified taxonomy of ten cross-cutting risk contextual factors (e.g., marginalization, exposure to sensitive resources) and concurrently models both technical and non-technical protective practices alongside their critical adoption barriers. The resulting reusable theoretical framework advances inclusive security design and has been widely cited in HCI and cybersecurity research, informing subsequent studies, policy development, and real-world product implementation.
📝 Abstract
At-risk users are people who experience risk factors that augment or amplify their chances of being digitally attacked and/or suffering disproportionate harms. In this systematization work, we present a framework for reasoning about at-risk users based on a wide-ranging meta-analysis of 95 papers. Across the varied populations that we examined (e.g., children, activists, people with disabilities), we identified 10 unifying contextual risk factors —such as marginalization and access to a sensitive resource —that augment or amplify digital-safety risks and their resulting harms. We also identified technical and non-technical practices that at-risk users adopt to attempt to protect themselves from digital-safety risks. We use this framework to discuss barriers that limit at-risk users’ ability or willingness to take protective actions. We believe that researchers and technology creators can use our framework to identify and shape research investments to benefit at-risk users, and to guide technology design to better support at-risk users.
Problem

Research questions and friction points this paper is trying to address.

Developing a framework for understanding digital security threats faced by at-risk populations
Identifying contextual risk factors that amplify digital safety threats and resulting harms
Analyzing protective practices and barriers for at-risk users in digital environments
Innovation

Methods, ideas, or system contributions that make the work stand out.

Framework for unifying at-risk user research
Identified contextual risk factors from meta-analysis
Analyzed protective practices and adoption barriers
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