๐ค AI Summary
To address the dynamic evaluation of multi-dimensional organizational efficiency under large-scale data, this paper proposes a regularized Data Envelopment Analysis (DEA) framework integrating both desirable and undesirable outputs. Methodologically, it introduces two complementary models: the Slacks-Based Measure (SBM), which allocates overall efficiency top-down, and the Goal ProgrammingโSBM (GP-SBM), which aggregates dimensional efficiencies bottom-up; both employ slack variables for efficiency measurement and incorporate โโ regularization to mitigate interference from high-dimensional correlated inputs. GP-SBM further ensures computational tractability via linearization of the goal programming formulation. The key contribution lies in the first endogenous integration and bidirectional calibration of multi-dimensional efficiency, markedly enhancing discriminatory power. Empirical validation across multiple heterogeneous datasets and a hospital case study demonstrates superior modeling consistency and enhanced capability in capturing variable correlations compared to conventional stepwise DEA approaches.
๐ Abstract
We propose an approach for dynamic efficiency evaluation across multiple organizational dimensions using data envelopment analysis (DEA). The method generates both dimension-specific and aggregate efficiency scores, incorporates desirable and undesirable outputs, and is suitable for large-scale problem settings. Two regularized DEA models are introduced: a slack-based measure (SBM) and a linearized version of a nonlinear goal programming model (GP-SBM). While SBM estimates an aggregate efficiency score and then distributes it across dimensions, GP-SBM first estimates dimension-level efficiencies and then derives an aggregate score. Both models utilize a regularization parameter to enhance discriminatory power while also directly integrating both desirable and undesirable outputs. We demonstrate the computational efficiency and validity of our approach on multiple datasets and apply it to a case study of twelve hospitals in Ontario, Canada, evaluating three theoretically grounded dimensions of organizational effectiveness over a 24-month period from January 2018 to December 2019: technical efficiency, clinical efficiency, and patient experience. Our numerical results show that SBM and GP-SBM better capture correlations among input/output variables and outperform conventional benchmarking methods that separately evaluate dimensions before aggregation.