About the job
Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
Responsibilities
Design and deliver production-grade AI agents for healthcare; Drive the Agent Development Life Cycle (ADLC); Partner with healthcare leaders; Navigate healthcare complexity; Build the future of the platform
Qualifications
Minimum
Experience building and scaling end-to-end production systems; Strong technical problem-solving skills, especially in fast-changing, ambiguous environments; A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship; Comfort working directly with customers to understand their needs and solve real-world problems; Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences; Genuine interest in healthcare and improving patient/member experiences
Preferred
Experience in healthcare technology, health IT or working with healthcare organizations; Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms; Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy); Experience building or deploying AI/LLM systems in production; Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed; Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering; Prior experience with React, TypeScript, and/or Go; Previous roles where you interfaced with customers or led technical projects with external stakeholders