Product Manager, Personalization

OpenAI
San Francisco2026-03-10

About the job

At OpenAI, we believe the most useful AI systems will deeply understand the people using them. The Memory & Personalization team is responsible for building the systems that allow ChatGPT to learn from interactions over time, remembering context, preferences, goals, and workflows to deliver more helpful, tailored experiences. We are looking for a Product Manager to define and scale the next generation of AI personalization, building the foundation that enables ChatGPT to become a truly adaptive assistant for hundreds of millions of users.

Responsibilities

Spearhead the development and implementation of cutting-edge AI features by crafting the vision, strategy, roadmap, and execution plan.

Convert user feedback into detailed product requirements, narratives, and technical specifications.

Utilize data to deeply understand user needs and guide future product development.

Work closely with research, product design, and engineering teams to bring new capabilities to life.

Qualifications

Minimum

Have 7-10+ years of product management experience or have successfully started a company.

Hold a bachelor’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.

Have proven experience shipping products in a technical environment, collaborating with multiple cross-functional teams to drive product vision, define requirements, and guide teams to successfully deliver key milestones.

Showcase strong leadership, organizational, and execution skills, with excellent communication abilities while working in high ambiguity, fast moving environments.

Proven track record of working with LLM research, and translating this into production applications

Preferred

Pays attention to how the product landscape is evolving across the industry