Observability and AI Ops Architect, Senior

Booz Allen Hamilton
Washington, DC / Bethesda, MD / Charleston, SC2026-03-27Full time

About the job

We are seeking a dedicated professional with expertise in both AI technologies and Enterprise performance monitoring. This role combines strategic AI advising with hands-on observability engineering to support government initiatives and enterprise monitoring solutions. Combining observability and AI skills, you will lead efforts to implement AI Ops capabilities and drive down the operational costs of running an enterprise IT organization while increasing the overall system availability by leveraging AI to triage and resolve incidents, making suggestions to human counterparts and avoiding incidents altogether.

Responsibilities

No responsibilities listed.

Qualifications

Minimum

10+ years of experience with integration engineering

4+ years of experience in an AI Architect or consultant role

Experience in developing governance frameworks for AI initiatives

Experience with Enterprise monitoring tools

Experience with ServiceNow ITSM and Agile methodologies

Knowledge of the AI landscape, including generative AI and emerging technologies

Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

Master’s degree in a Computer Science or Electronics Engineering field and 10+ years of experience in a professional work environment, or 20+ years of experience in a professional work environment in lieu of a degree

Preferred

Experience with VA systems

Experience with ServiceNow Visual Task Boards

Knowledge of ChatGPT, CoPilot, Llama2, or other AI applications

Knowledge of Agile and Scrum practices

Possession of strong verbal and written communication skills for engaging senior leadership

Google Professional Machine Learning Engineer, Microsoft Azure AI Engineer Associate, and AWS Certified Machine Learning Specialty certifications