About the job
Duet is each team's agent building partner for the full agent lifecycle, from first deployment to ongoing performance improvement. It analyzes production conversations, identifies where agents fall short, generates and validates AOP updates, and with Duet Autopilot, closes the loop with self-testing and human approval gates. It compresses days of manual analysis into minutes. We're looking for the first PM dedicated to Duet. You'll set the roadmap, own the customer relationship, and define what it means to build software that makes agents build themselves better. This role sits at the intersection of product, AI research, and go-to-market.
Responsibilities
- Own the Duet product roadmap from discovery through delivery
- Spend meaningful time with customers to understand how they use Duet
- Partner with engineering and research team to ship and validate quickly
- Develop evaluation criteria for Duet's AI output quality
- Work with GTM to translate Duet's capabilities into proof points that land with heads of CX and technical buyers — you'll be asked to join customer calls and sales demos
- Define the metrics that matter: not just adoption, but whether Duet is actually making agents better over time and compressing the iteration cycle for customers
Qualifications
Minimum
- 5+ years of product management experience at a company building AI, developer tooling, or enterprise software — you've owned a meaningful surface area and shipped things real customers depend on
- Technical acumen — you can read an agent trace, engage meaningfully with engineers on model behavior, and form your own opinions about whether an AI output is good or not
- Strong written communication — specs, strategy docs, and async updates that don't require follow-up questions
- Customer instincts — you know how to run discovery without leading the witness, and you can tell the difference between what customers say they want and what they actually need
- Comfort navigating ambiguity and a track record of making good decisions with incomplete information
Preferred
- A Computer Science, Engineering, or Math degree or equivalent technical experience.
- Previous startup or high-growth company experience.
- Experience with building prototypes and 0-to-1 products