About the job
We are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding. Our core Search product value is achieved through the capability of accurately retrieving, matching and ranking text snippets extracted from heterogeneous knowledge sources, as direct answers to users’ requests. You will play a critical role in boosting answer quality by meeting the challenges such as lexical gap, semantic text understanding, and data sparsity.
Responsibilities
Craft new ranking features and optimizing existing ones to enhance relevance metrics
Develop algorithm framework to support diversified ranking features
Design platform and tooling to enable parallel ranking experiments
Develop metrics to evaluate ranking performance
Qualifications
Minimum
First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
Background in text processing, information retrieval, natural language understanding, or machine learning
Preferred
Experience in Golang