About the job
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Responsibilities
Develop conversational AI solutions with Cognigy platform using Generative AI LLMs, natural language processing (NLP) and machine learning (ML) techniques.
Work with clients to gather requirements and develop conversational AI chatbot applications that meet their needs.
Design and develop REST APIs to integrate conversational AI chatbot applications with existing HRIT systems.
Work with web development frameworks such as React or Angular to develop front-end interfaces for conversational AI chatbot applications.
Create and manage version control repositories using Git.
Troubleshoot issues and debug code to ensure high-quality, error-free applications during development, testing and maintenance operations.
Collaborate with cross-functional teams, including UX designers and software engineers, to ensure the successful delivery of projects and maintenance operations.
Develop and maintain conversational AI chatbot knowledge content and responses.
Knowledge data architecture, technical extraction from internal HR Knowledge base systems, and then perform post process/enrichment/transformation of the knowledge content using programming to fit to vector search-based knowledge stores (RAG model) for accurate answer generation via LLMs.
Design and implement conversation flows and user experiences.
Implement prompt engineering methodologies and techniques to improve AI/NLP scoring and accuracy.
As part of maintenance and support, analyze conversational data to improve the accuracy and effectiveness of conversational AI chatbot applications.
Stay up to date with the latest developments in conversational AI and related technologies.
Qualifications
Minimum
Practical knowledge of working with REST APIs.
Proficient in HTML, CSS, JavaScript, Python and at least one web development framework (e.g. React, Angular).
Familiarity with Power BI, version control systems such as Git.
Strong problem-solving and analytical skills.
Attention to detail and ability to work independently and as part of a team.
Eagerness to learn new technologies.
Experience in prompt engineering and conversational AI chatbot content development.
Excellent communication and interpersonal skills.
Preferred
Javascript - as part of the role Javascript will be frontend
Python – as per the role Python will be backend
HTML
CSS
Gen AI - this can be about 1 yr experience