About the job
At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products. You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools. In this role, you will act as a critical thought partner redefining the smartphone's role in the next paradigm of personal compute. By collaborating with different innovation teams across Google, you will define what intelligence means for the future of the phone by co-designing experiences across the full AI stack. You will build future-forward Pixel prototypes. These testable artifacts will seamlessly integrate advanced multimodal models, hardware sensing, and underlying compute capabilities. By evaluating these experiences with users, you will directly influence our long-term hardware strategy and pioneer AI-native interactions. To accelerate your impact, you will deeply embed generative AI tooling and agentic workflows into your practice.
Responsibilities
Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
Drive ideas to improve products and services through research-driven insights and recommendations.
Lead teams to define and evaluate product, service, and ecosystem impact.
Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
Qualifications
Minimum
Bachelor's degree or equivalent practical experience.
6 years of experience in an applied research setting (e.g., product or academic), or similar.
Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).
Preferred
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
3 years of experience working with designers, researchers, engineers, content strategists, and product managers throughout the design process (e.g., creating user flows, wireframes, and building user interface mockups/prototypes).
3 years of experience managing projects, and working in a large, matrixed organization.