Staff Software Engineer - ML Observability

Datadog
Boston, Massachusetts, USA / New York, New York, USA / Boston, Boston, MA, United States2025-07-25

About the job

The ML Observability team builds cutting-edge tools to monitor, explain, and improve AI systems in production, particularly those leveraging Large Language Models (LLMs) and generative AI. We provide robust, scalable observability for AI workloads, including drift detection and model evaluation, and behavior tracing, enabling customers to ship AI with confidence.

Responsibilities

Drive design and implementation of LLM observability features.

Ideate, prototype, and scale new product features to provide insights and drive improvements for generative AI systems

Work cross-functionally with other eng teams, product, UX, and applied science to iterate fast and find product-market fit

Develop and extend tools for tracing, evaluating, and debugging LLMs

Influence architecture decisions and mentor engineers to build resilient, high-performance systems

Stay close to customer pain points and use those insights to guide product and engineering priorities

Stay current with industry trends and advancements in machine learning and observability, driving innovation within the team

Qualifications

Minimum

You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience

Deep understanding of distributed systems and scalable backend architectures

Hands-on experience building and shipping LLM-powered or GenAI applications.

Understanding of model internals, inference pipelines, evaluation techniques, and prompt engineering

Ability to thrive in ambiguous, fast-changing spaces and have a product-oriented mindset

Communicate clearly, think rigorously, and take pride in clean, maintainable code

Experience with observability tools/platforms

Preferred

No preferred qualifications listed.