Senior Application Engineer - Customer Experience

As Senior Application Engineer, Customer Experience, you will own the full lifecycle of Apollo demonstrations at our California office and at events worldwide. You will design, build, and operate the robot behaviors and workcell environments that bring Apollo to life for VIP visitors — applying the same engineering discipline, rigor, and process we use for every customer field deployment. Operating as the senior technical presence at our California satellite office, you will work with significant autonomy, represent Apptronik's engineering capability to our most critical audiences, and serve as a direct feedback channel between what customers experience and what our product teams build.

Partner with Sales, Marketing, and Customer Success leadership to define objectives, success criteria, and technical scope for each high-priority visit.

Design demonstration scenarios with clear requirements, defined success criteria, risk assessment, and documented architecture.

Build and maintain demonstration-specific simulation environments using tools such as NVIDIA Isaac Sim, Gazebo, or MuJoCo to validate and optimize robot behaviors.

Develop, configure, and tune demo applications and robot behaviors required for each scenario while maintaining code quality and documentation standards.

Own every aspect of live demonstration execution including pre-flight checks, real-time robot operation, presenter support, and triage and recovery.

Manage multiple demonstration requests in parallel, owning scope, timeline, rehearsal planning, and resource coordination across concurrent visits and events.