Technical Documentation and Content Engineer, Claude Docs

You will own the documentation for Claude apps . This role goes far beyond traditional technical writing. The docs estate of Claude Docs spans multiple product surfaces (Claude.ai, Cowork, Claude Tag, Claude Science, etc.) written by many hands across many teams. You'll own the unification layer: the architecture, the standards, and — centrally — the engineered systems that keep quality high at scale.

This is a content + systems ownership role. You'll curate and set the bar for what others write, and you'll build the automation that enforces it: self-healing pipelines, AI-assisted review and maintenance, and the conventions each product team follows to keep their own docs healthy. You'll work alongside the engineers building our docs tooling today.

Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface

Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails that catch problems before readers do

Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent

Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation

Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole

Define and track measures of content quality and discoverability, and use reader feedback and analytics to drive improvements