About the job
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping customers understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your technical depth with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Responsibilities
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success
Support customers building with the Claude API, Claude Code, and Claude for Enterprise
Ship working code. Build prototypes and proof-of-concepts hands-on, develop eval frameworks, and write near-production examples that customers can extend
Build reusable blueprints, demos, and enablement assets that scale across customers
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
Qualifications
Minimum
3+ years of highly technical experience as a software engineer (or equivalent) with some customer-facing exposure, OR 3+ years as a Solutions Architect, Sales Engineer, or Technical Account Manager with strong hands-on building experience
A builder identity. You've shipped real software, you have technical taste, and you care about the craft of what you build
A systems mindset. When you see a problem, your instinct is to ask "how do I make this reusable." You'd rather build one thing that serves ten customers than ten things that serve one each
Strong coding ability. You ship prototypes regularly and can work in a real codebase, not just notebooks. Comfort with Python expected
Strong ability to build trust with technical stakeholders and adjust your communication for varied audiences
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools, or a background in machine learning or data science
Comfort operating in early-stage, ambiguous environments where the playbook doesn't exist yet, and a track record of building structure as you go
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Preferred
No preferred qualifications listed.