Engineering Manager, AgentOps

Scale AI
San Francisco / New York / Seattle2025-10-31

About the job

The vision for the AgentOps team is to build the best Agent Development Platform in the AI Industry. Agent Development is in its nascent stages in a rapidly changing industry, with limited tooling making it hard for agent developers to manage agent lifecycles. As a team that has a front-row seat to what Enterprise customers need and want, we want to build an opinionated but flexible platform for all Agent operations ("AgentOps"), including building, deploying, monitoring, evaluating and improving agents to solve customer needs. With the AI industry currently moving towards RL workflows that need verifiable rewards, we further want to gear this platform towards knowledge capture that create compounding effects to make Agents more effective and capable. We want to create a virtuous data flywheel where agents built using this platform see continuous performance improvements and increase customer value over time. We are a rapidly growing team with ambitious goals, and are looking for motivated individuals to join us to make an impact in a green-field domain.

Responsibilities

Manage the engineering team and drive technical delivery

Comfortable working cross functionally, whether that be internal or external customers

Work across the entire product lifecycle from conceptualization through production

Build features end-to-end: back-end, system design, debugging and testing

Deliver experiments at a high velocity and level of quality to engage our customers

Influence the culture, values, and processes of a growing engineering team

Inspire and mentor engineers

Collaborating with cross-functional teams to define, design, and ship new product features and experiences

Qualifications

Minimum

At least 5 years of relevant experience and at least 2 years of experience managing engineers is preferred

Proven success in leading, managing, and developing high-performing Engineering teams

Expertise in identifying product engagement patterns and trends for large scale consumer products

Track record of shipping high-quality products and features at scale

Desire to work in a very fast-paced environment

Ability to turn business and product ideas into engineering solutions

Excellent problem-solving skills, and be able to work independently or as part of a team.

Preferred

No preferred qualifications listed.