About the job
Bring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand. Your work will make this a reality.
Responsibilities
Solve for the Customer: We serve multiple stakeholders – People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.
Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
Collaborate: Partner closely with engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience.
Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams.
End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners.
Qualifications
Minimum
Proven Experience: Extensive experience in product, engineering or related field, with background leading products from ideation to launch.
Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles. Ability to operate in high ambiguity and build new, 0–1 bets.
Excellent Collaboration: Product is a team sport, and building great products means working closely with engineering, design, customers, leadership, and more to help bring ideas to life.
Excellent Communication: Strong verbal and written communication skills, with the ability to articulate complex problems, concepts and decisions to various stakeholders.
Strong Values Alignment: Embodies our values and culture.
Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.
Preferred
Experience designing for AI-driven products or conversational interfaces.
Experience working on enterprise and/or developer products, including SDKs, APIs, and technical tooling.
Experience with Typescript, React, and other programming languages.