About the job
As a Software Development Engineer II on the Orbit (AMZL operational reporting and BI) team, you'll be at the forefront of applying Large Language Models and AI/ML technologies to transform how Amazon's leaders access and act on Last Mile delivery insights. You'll design and build intelligent, scalable knowledge platform that process metrics of Last Mile data and deliver actionable recommendations with root cause attribution through intuitive conversational interfaces. This role offers a unique opportunity to work with innovative LLM technologies while solving complex technical challenges that directly impact strategic decision-making across Amazon.
Responsibilities
Be involved in every aspect of the process – from idea generation, business analysis and technical design through software development using the LLM based technologies and design patterns.
Design and implement enterprise-scale LLM-based software solutions that deliver reliable, accurate insights to HR and Operations leaders.
Drive technical architecture decisions for AI/ML-powered systems, focusing on scalability, reliability, and performance of distributed services handling high-volume data.
Collaborate with Software Development Engineers, Applied Scientists, QA Engineers, Product Managers, UX Designers to ensure the best experience for our internal customers.
Solve challenges in handling high volume of data and scaling infrastructure supporting LLM/ML solutions.
Develop and maintain robust frameworks for LLM integration, implementing security controls, data privacy safeguards, and compliant access patterns for sensitive HR data.
Lead end-to-end delivery of features using standard software engineering methodologies, including design reviews, code reviews, testing, and operations.
Mentor junior engineers and contribute to establishing best practices for LLM-based development within the team.
Qualifications
Minimum
3+ years of non-internship professional software development experience
2+ years of non-intternship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language
Preferred
Are passionate about applying LLM and AI/ML technologies to solve real business problems.
Thrive in ambiguous environments and can translate complex requirements into elegant technical solutions.
Have strong software engineering fundamentals and experience with distributed systems.
Are excited about working with sensitive data responsibly and implementing robust security controls.
Want to make a meaningful impact on how Amazon's leaders make people-related decisions.