Are you excited to help customers discover the hottest and best reviewed products? US Prime and Marketing Tech (UPMT) GeMA team is revolutionizing customer relationship management through generative marketing agentic workflows (GeMA). The GeMA’s SDEIII role will lead the cross-organizational initiative to develop and implement a cohesive Agentic Marketing Framework aligned with agentic components of GeMA (Customer Understanding, Channel Delivery, Content Creation, CX, Copy, Creative, and Critic). This role will connect multiple engineering and science teams to audit, consolidate, and develop AI-based solutions that transform how Amazon reaches customers with personalized marketing at scale across Stores.

Research, develop, and deploy novel approaches using large language models (LLMs) and multi-agent AI systems

Design and implement scalable solutions for personalized recommendations and customer insights

Create innovative evaluation frameworks for complex AI systems

Collaborate with cross-functional teams to integrate AI solutions into production environments

Conduct rigorous experimentation and data analysis to improve model performance