About the job
We are seeking an exceptional Software Development Manager to lead multiple engineering teams building the foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. You will partner closely with Product, Design, Legal, Policy, and Research teams to drive the technical strategy and execution for privacy-preserving AI architectures, responsible AI frameworks, and accessibility features that set the standard for consumer AI products.
Responsibilities
Drive the technical strategy for federated learning, differential privacy, and on-device AI architectures that protect customer data while delivering exceptional experiences
Lead teams building privacy-preserving data pipelines that minimize data collection while maintaining model quality
Establish consent management frameworks and data minimization systems that give customers meaningful control
Architect the balance between on-device and cloud processing to optimize for both privacy and performance at scale
Build and scale teams developing AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations
Drive the implementation of guardrails and safety boundaries for LLMs and foundation models in consumer applications
Establish observability and monitoring systems for AI performance, hallucination detection, and trust metrics
Create governance frameworks that enable rapid innovation while maintaining Amazon's trust standards
Lead engineering efforts to implement WCAG 2.1 AA and Section 508 compliance across AI-powered interfaces for voice, visual, and multimodal experiences
Build teams that design accessible AI features working seamlessly for customers with diverse abilities
Establish inclusive design principles and engineering practices that ensure equitable AI performance across different demographics
Drive the development of explainable AI interfaces that help customers understand how AI makes decisions
Lead teams building transparency controls showing customers what data is used and how
Establish privacy dashboards and settings that give cu
Qualifications
Minimum
Customer Trust Obsession: You deeply understand that trust is earned through consistent, transparent, and privacy-respecting experiences. You make technical and organizational decisions that prioritize customer trust even when it means additional complexity or slower time-to-market.
Technical Leadership: You have strong computer science fundamentals and can dive deep into complex architectural decisions. You establish technical standards and best practices that enable your teams to move fast without breaking things. You're respected as a technical authority who can guide teams through ambiguous problem spaces.
Strategic Vision: You think at platform level, building reusable trust components that can be leveraged across Amazon's device portfolio. You develop multi-year technical roadmaps that balance innovation with sustainability and maintainability.
People Development: You're passionate about growing engineering leaders who understand both AI innovation and trust requirements. You create environments where engineers can do their best work and develop skills in emerging AI safety and privacy technologies.
Cross-Functional Influence: You partner effectively with product managers, UX designers, data scientists, legal teams, and policy experts. You can explain complex technical concepts to non-technical stakeholders and influence architectural decisions across organizations. You navigate complex stakeholder environments and communicate effectively with executives.
Bias for Action with Governance: You thrive in ambiguous environments where you need to make pragmatic trade-offs between innovation and safety. You establish processes that enable rapid innovation while maintaining trust standards. You ship iteratively and learn from customer feedback.
Inclusive Leadership: You champion diverse perspectives and ensure your teams design systems that work for all customers, considering diverse abilities, contexts, and use cases from the start rather than as an afterthought.
Risk Management: You excel at evaluating privacy and trust implications of new AI capabilities. You balance innovation with safety concerns in high-stakes consumer products, making informed decisions about acceptable risk levels.
Preferred
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 212,700.00 - 287,700.00 USD annually
USA, WA, Bellevue - 184,900.00 - 250,200.00 USD annually
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually