Sr. Software Development Engineer, Devices & Services Trust CX Innovations

Amazon
Sunnyvale, CA, USA / Bellevue, WA, USA2026-01-08ONSITE

About the job

We are seeking an exceptional Software Development Engineer III to build the foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. You will partner closely with our Product Manager-Technical to design and implement privacy-preserving AI architectures, responsible AI frameworks, and accessibility features that set the standard for consumer AI products.

Responsibilities

Design and implement federated learning and differential privacy techniques for on-device and hybrid AI architectures

Build privacy-preserving data pipelines that minimize data collection while maintaining model quality

Create consent management frameworks and data minimization systems that give customers control

Architect on-device vs. cloud processing trade-offs that optimize for both privacy and performance

Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations

Implement guardrails and safety boundaries for LLMs and foundation models in consumer applications

Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics

Create human-in-the-loop review systems and escalation pathways for edge cases

Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences

Build accessible AI features that work seamlessly for customers with diverse abilities

Design inclusive AI systems that perform equitably across different demographics and use cases

Develop explainable AI interfaces that help customers understand how AI makes decisions

Build transparency controls that show customers what data is used and how

Create privacy dashboards and settings that give customers meaningful control over their AI experiences

Implement cross-device identity management with privacy-first design principles

Qualifications

Minimum

5+ years of non-internship professional software development experience

5+ years of programming with at least one software programming language experience

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

Experience as a mentor, tech lead or leading an engineering team

Preferred

5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

Bachelor's degree in computer science or equivalent