AI, Data foundation & Business Process Solution Lead

JPMorgan Chase
Wilmington, DE, United States / Plano, TX, United States / Columbus, OH, United States2026-04-23

About the job

Are you ready to shape the future of marketing through artificial intelligence and modern data architecture? Join us as a Marketing Transformation Lead for Home Lending and play a pivotal role in building agile, data-driven marketing operations. You’ll collaborate with cross-functional teams to deliver innovative solutions, drive campaign automation, and support our vision for advanced marketing capabilities. We value strategic, tech-savvy leaders who thrive in dynamic environments and are committed to excellence.

Responsibilities

Develop and execute roadmaps for marketing campaign operational data products

Lead the implementation of AI-ready data architecture to support campaign business processes and automated workflows

Partner with Data & Analytics teams to establish unified customer data platforms aggregating operational, audience, and performance data

Support the delivery of integrated workflow orchestration connecting legacy and AI-enabled systems

Lead the implementation of AI agents for campaign automation and optimization

Drive transformation of content development and asset management leveraging advanced marketing technologies

Collaborate with Marketing, Product, Technology, and Data & Analytics teams on platform development and integration

Support marketing data and technology governance initiatives, ensuring compliance and risk management

Drive stakeholder alignment on transformation priorities and resource allocation

Qualifications

Minimum

Minimum 7 years leading marketing transformation projects with a focus on AI/ML implementation and data architecture

Proven experience in technology strategy and execution, including end-to-end management from business objectives through Agile delivery of complex, multi-system integrations

Hands-on expertise with AI/ML, agentic workflows, and marketing automation

Strong cross-functional leadership skills, with the ability to drive alignment across diverse teams

Advanced communication skills, with the ability to translate complex technical concepts for senior leadership and drive adoption across stakeholder groups

Preferred

Experience with Martech platforms

Knowledge of marketing regulations and compliance requirements in financial services or other regulated industries

Experience with Agile/Scrum methodologies and product management frameworks

Master’s degree or MBA in Information Systems, Data Science, or a related technical field

Experience working in multinational organizations

Commitment to accuracy and compliance

Proven ability to drive process improvements