About the job
Are you interested in becoming a Product Manager at Microsoft AI Experiences? We are looking to hire Senior PM for our Redmond or New York locations to build the next generation of content experiences across Edge, Windows, Copilot, and partner surfaces that reach hundreds of millions of people. In this role, you’ll be instrumental in shaping the end-to-end consumer experiences across MSN surfaces, tasked with developing scalable design systems ensure the trust, safety and content quality. This role sits at the intersection of product, engineering and content, where you’ll define AI-first systems to preserve user trust and safety across MSN content and surfaces.
Responsibilities
Define product vision and strategy, safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to deliver results.
Focus on building effective and scalable features and tools to mitigate risk, ensure safety and prevent misinformation.
Work with policy experts, as well as XFN partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.
Develop a robust workflow to manage large-scale product improvement projects to improve community safety.
Define policies for compliance, privacy, and risk management parameters to meet industry and company standards.
Create scalable solutions that can be applied as a framework for solving multiple scenarios across different partners and use cases.
Collect and synthesize partner feedback, analyze metrics to maintain operating standards and constantly refine content signals capabilities.
Educate and drive adoption of safety standards and policies.
Qualifications
Minimum
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
Preferred
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
Experience in managing product roadmap for developing AI models and algorithms.
Experience in content management, trust and safety.
Exceptional product sense: ability to anticipate product needs, validate hypotheses, and make informed prioritization decisions.
High agency: self-starter who takes initiative, influences outcomes, thrives in fast-paced and evolving contexts.
Experience in AI-first content management, Trust, and Safety.
Proven experience building scalable content evaluations and frameworks.
Proven experience building frameworks to ensure the trust and safety of AI models.
MBA with concentration on either product management, product strategy, operations management, and content strategy.
Knowledge of new policy development and implementation.
Ability to design product solutions based on evidence; delivering value-adding products, and/or organizational or process changes that benefit the business.
Ability to influence cross functional teams.
Experience working with international partners across different time zones and cultures.
Data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
Proficient writing and verbal communication skills.
Experience in presenting to senior leadership on regular cadence.