About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, deal with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns. As a UX Conversation Designer, you will partner with a UX writing and content design team to work on user experiences that support the local discovery and emerging experiences team. In this role, you will focus on GenAI content and conversational design work which includes content design, conversation design, model UX, and video production.
Responsibilities
Execute high-quality UX outcomes and content deliverables for specific product areas using foundational design principles and scalable strategies.
Utilize AI tools to enhance writing productivity, improve routine work quality, and help shape AI-driven user experiences.
Coordinate with stakeholders and participate in cross-functional collaborations to move projects forward through challenges.
Demonstrate knowledge of essential global processes, including localization, privacy, and accessibility standards.
Advocate for user-centered product strategies and contribute to solutions that drive impact within a specific area; identify and recommend solutions for defined user problems and workstreams, helping to mitigate future issues through strategic design.
Qualifications
Minimum
Bachelor's degree or equivalent practical experience.
4 years of experience in UX design, product design, conversation design, or UX writing and content design.
Experience designing conversational AI prompts (e.g., AI prompt engineering) for a range of user contexts.
Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
Preferred
Master's degree in design, human-computer interaction, computer science, a related field, or equivalent practical experience.
Experience leading content strategy projects or in UX writing, content design, technical writing, writing, editorial, marketing, or a related field.
Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
Experience defining model and agentic AI experiences, and translating those into product direction and improvements.
Experience working on a content and conversation design team, including scaling frameworks and standards that ensure quality on multi-modal user experiences.