About the job
As an Applied Scientist II specializing in lead scoring and deep learning modeling, you will build and improve machine learning models that power how our business engages with customers. You will develop predictive models for customer segmentation, scoring, and lead/account prioritization, working within an established scoring architecture and collaborating with senior scientists and cross-functional teams to deliver production-grade components.
Responsibilities
Build and iterate on predictive lead scoring models to support customer acquisition, conversion, and retention strategies using techniques such as survival analysis, graph networks, or transformer-based architectures.
Develop and maintain ML pipeline components for deep learning models, including data preprocessing, feature engineering, model training, and inference integration.
Contribute to internal and external research, including science reviews, technical publications, and patent filings in collaboration with senior scientists.
Apply multi-modal modeling techniques (text, graph, behavioral, and temporal data) to enhance scoring accuracy across account and lead levels.
Conduct A/B testing, causal inference, and counterfactual analysis to measure model impact and iterate on model design.
Partner with MLOps engineers on model deployment, monitoring, and retraining using tools like AWS SageMaker, MLflow, and other internal tools.
Qualifications
Minimum
2+ years of building models for business application experience
PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience
Experience in patents or publications at top-tier peer-reviewed conferences or journals
Experience programming in Java, C++, Python or related language
Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
Preferred
Experience in professional software development