SDE Amazon Connect (AWS) - AI Voice Apps, AWS Amazon Connect

Amazon
Seattle, WA, USA2026-06-29ONSITE

About the job

AWS Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. As an engineer on this specific team, you’ll help delivering AI-based solutions to enhance our Voice channel. You’ll be leading end-to-end development, from requirements to implementation, and work closely with senior technical leaders and Applied Scientists across the org.

Responsibilities

- Leading end-to-end development, from requirements to implementation

- Working closely with senior technical leaders and Applied Scientists across the org

- Delivering AI-based solutions to enhance the Voice channel

Qualifications

Minimum

- 3+ years of non-internship professional software development experience

- 2+ years of non-intternship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- 1+ years of software development engineer or related occupational experience

- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience

- 1+ years of Object Oriented Design experience

- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

- Experience programming with at least one software programming language

Preferred

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent