About the job
Amazon's Intelligent Cloud Hosting (ICON) team is looking for a Software Development Engineer (SDE) to join our team. ICON is responsible for the reliability and operational excellence of Amazon's cloud hosting infrastructure, supporting all of Amazon's global marketplaces, partner portals, and consumer experiences including Kindle, Alexa, Amazon Video, and the Mobile Application. The team builds intelligent systems that proactively detect, diagnose, and resolve incidents across hundreds of thousands of services powering one of the world's largest distributed architectures.
Responsibilities
Design and build production generative AI workflow that automate incident investigation workflows, from alert ingestion through root-cause analysis to mitigation recommendations
Work on tier-1, multi-tenant, high-performance systems built on AWS services (Step Functions, Bedrock, DynamoDB, Athena) with technical challenges unique to this kind of scale and throughput
Build developer productivity and operational tooling including orchestration, predictive analytics, automated diagnosis, and self-healing systems
Design and build distributed systems and automation in a large-scale cloud environment that supports millions of customers globally
Develop scalable services and tools on AWS that process high volumes of operational data to drive better decision-making
Solve broadly defined problems from design to delivery, balancing speed with long-term technical quality
Qualifications
Minimum
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Preferred
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent