Principal Product Manager Technical, External Services, AgentCore

Amazon
Santa Clara, CA, USA / Seattle, WA, USA2026-05-26ONSITE

About the job

In this role, you will be owning one or more products that are in production and getting in on the ground floor of new projects to bring Agentic AI to more developers worldwide. You will be responsible for revenue and adoption of the services. You'll use your passion for technology and solving customer problems to develop and drive product plans to develop an exciting offering for customers.

Responsibilities

Lead Product Definition – Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.

Define Product Vision – Including all aspects to future roadmap, investment, innovation and experimentation.

Execution of Product Planning and Development – Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning.

Lead Product Launch – Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.

Lead Operations – Including monitoring and response to customer feedback, continuous improvement and business growth

Lead interaction with Technical Team – Including helping the technical team make tradeoffs based on customer requirements, QA/testing of the product.

Business reporting - Track revenue and adoption on a daily basis. Own writing business reports on a weekly and monthly basis and review with leadership.

Qualifications

Minimum

7+ years of working as a Technical Product Manager experience

5+ years of technical (software development, network development, IT, other related) experience

Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Preferred

Experience developing, deploying and managing AI products at scale