Sr. UX Designer, AWS Security, Search, Observability & Governance

AWS Security, Search, Observability, and Governance (SSOG) is hiring a Senior UX Designer to help shape the next generation of AI-native cloud experiences. This role operates within our Experience Builder model, where designers own the full lifecycle of customer outcomes—from problem framing to shipped production experiences.

- Build critical product experiences across SOGS. Design and deliver high-impact customer experiences across Security, Search, Observability, and Governance services, including console and off-console surfaces such as APIs, AI agents, and developer tooling.

- Drive end-to-end experience ownership. Operate as a full-cycle experience builder—contributing to problem framing, defining success metrics, designing workflows, prototyping solutions, and partnering with engineering through production delivery.

- Design AI-native and agentic workflows. Define interaction patterns for AI-assisted systems including guided investigations, automated signal correlation, governance insights, and intent-driven system actions.

- Create cross-service operational workflows. Design experiences that connect signals and workflows across observability, security posture, governance controls, and search infrastructure to help teams move from detection → investigation → resolution faster.

- Elevate craft and interaction quality. Raise the bar for interaction design, usability, and visual craft across services by establishing reusable patterns, interaction models, and experience principles.

- Scale shared experience patterns. Partner to develop scalable UX patterns and components that support consistent workflows across console and off-console experiences.

- Accelerate design-to-build velocity. Use modern prototyping tools, AI-assisted design workflows, and rapid experimentation to shorten the cycle between idea and shipped experience.

- Partner deeply with engineering. Work closely with engineers to ensure designs are technically feasible, production-ready, and aligned with underlying system architecture.

- Simplify complex cloud systems. Translate complex distributed infrastructure, telemetry signals, and security insights into intuitive workflows that help users understand and act quickly.

- Influence product direction through design. Use customer insights, telemetry, and design thinking to identify opportunities that improve cross-service experiences and shape future product capabilities.

- Contribute to the design community. Mentor other designers, participate in design reviews, and help define patterns and practices that raise the bar across the organization.