About the job
Amazon's Devices & Services Trust CX Innovations team builds responsible AI for consumer devices. We deliver privacy-first, accessible, and trustworthy AI experiences across Amazon's device ecosystem—Alexa, Echo, and ambient computing products. Our mission: push the boundaries of generative AI innovation while maintaining Amazon's high bar for customer trust, privacy, inclusion, and accessibility.
Responsibilities
- Architect on-device vs. cloud processing trade-offs that optimize for privacy and performance
- Design and implement federated learning and differential privacy techniques for hybrid AI architectures
- Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations
- Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics
- Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences
- Create explainable AI interfaces and transparency controls that show customers what data is used and how
- Build privacy dashboards and consent management frameworks that give customers control
Qualifications
Minimum
3+ years of non-internship professional software development experience
2+ years of non-intternship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language
Preferred
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent