Applied Scientist I, Customer Delivery Excellence Science

Amazon
USA, WA, Bellevue2026-04-28ONSITE

About the job

Join Amazon's Customer Delivery Experience (CDE) Science Team as a Applied Scientist I to improve global logistics through data-driven modeling and analysis. Our team applies advanced machine learning and statistical techniques to enhance delivery experiences for millions of customers worldwide. Working collaboratively with Amazon's logistics operations teams, you will implement proven ML solutions and contribute to continuous improvements across our global fulfillment and delivery network.

Responsibilities

Build and validate predictive models for delivery time estimation using historical delivery data, weather patterns, and traffic information

Implement models to identify delivery exceptions and risk factors using established ML frameworks

Partner with logistics operations teams to understand business requirements and translate them into modeling approaches

Document model methodologies, assumptions, and limitations for team knowledge sharing

Participate in code reviews and contribute to team best practices

Seek feedback from senior team members on proposed solution approaches and methodologies

Qualifications

Minimum

Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field

Experience with any programming language such as Python, Java, C++

Knowledge of one or more ML Frameworks (e.g., PyTorch, TensorFlow) and ML methods including NLP models (BERT, GPT-2/3), computer vision-based models (object detection, image recognition), and text-based models (Seq2Seq, Topic modeling)

Experience in SQL data manipulation

Coursework or project experience in statistical modeling, machine learning, or deep learning

Preferred

Ph.D. in computer science, mathematics, statistics, machine learning or equivalent quantitative field

Experience with AWS data services (e.g., SageMaker, S3, Redshift, EMR)

Experience with distributed computing frameworks (e.g., Spark)

Publications at peer-reviewed ML or AI conferences (e.g., NeurIPS, ICML, KDD)

Experience with deep learning architecture design and model optimization techniques (e.g., pruning, quantization)

Familiarity with A/B testing frameworks and experimentation design

Experience in logistics, supply chain, or operations research domains