The Alexa 1P Devices and Marketing organization is looking for an experienced Research Scientist who is energized by the opportunity to help build the future of AI through Alexa+. You will be joining the Alexa Customer Science (ACS) team, whose mission is to surface timely, scientifically-grounded customer insights that help ground Alexa product and marketing decisions.

Work closely with product and marketing teams, as well as fellow researchers, to identify research topics and build a research roadmap; communicate and refresh on a regular basis to ensure relevancy.

Create a deep understanding of customers through descriptive, inferential, and experimental approaches (existing or invented) that you identify as being most effective for answering a given business question.

Design, implement, and analyze data from surveys, randomized experiments, and other large-n data sets.

Work with data engineering and business intelligence teams to triangulate survey data with customer engagement and segmentation data.

Create repeatable and scalable mechanisms to measure key customer metrics that drive product iteration.

Synthesize a wide range of primary and secondary data types leading to focused, insightful, and actionable insights that persuade and inspire partners and leaders to take concerted, informed actions.

Work closely with research peers to promote best practices, build resources, and train team members to enable them to execute their own research projects.