About the job
This is a high-impact Principal Product Manager - Tech role within Amazon Connect Decisions team. Amazon Connect Decisions a standalone agentic AI system designed to transform how customers manage supply chain operations. Our vision is to enable AI teammates (or agents) to help companies achieve best-in-class decisioning and planning capabilities. As a 0-to-1 product approaching General Availability, you'll join a startup-like environment building the most robust and agentic SaaS solutions serving external customers in the rapidly growing Supply Chain Planning market. As the Principal PMT for Demand Intelligence (DI), you are responsible for the complete product lifecycle and P&L for this critical capability. You'll define the Ideal Customer Profile (ICP) specifically to your use case, collaborate with Go-To-Market teams to identify and win the right customers, and build products that genuinely meet customer needs. This role demands end-to-end ownership spanning use case definition, UX/Planning Hub experience, onboarding/configuration workflows, intelligence tooling, demand intelligence agents, ML forecasting models, adaptive learning systems, success metrics, and pricing strategy. You'll serve as the domain expert with deep knowledge of demand planning, forecasting, demand sensing, demand shaping, rapid response planning, metrics measurement, product lifecycle forecasting (NPI and EOL), demand plan exceptions, sales and operations planning, financial planning, collaborative planning processes. Additionally, you'll bring expertise in agentic AI experiences, understanding how to design autonomous AI agents that collaborate with human planners, enable continuous learning, and deliver intelligent recommendations through conversational interfaces.
Responsibilities
P&L Ownership: Responsible for the complete P&L responsibility for Demand Intelligence, including revenue targets, pricing strategy, and business case development across customer segments (Basic, Intermediate, and Sophisticated enterprises)
Product Vision, Strategy, and Roadmap: Define and champion the product vision while also owning the near-term product launch decisions and strategy. Define and execute the product strategy across five strategic pillars: (1) Accurate Forecasts, (2) Accelerated Time to Forecast Acceptance, (3) Feature Parity for Demand Planning Workflows, (4) Integrated Demand and Supply Planning, and (5) Performance at Scale
Customer-Centric Product Development: Lead customer discovery, beta programs, and feedback loops to continuously refine the product. Work backwards from customer needs, translate to actionable product requirements to deliver business outcomes for customers.
Agentic AI Innovation: Drive the development of AI-first capabilities including demand planner agents, conversational planning agents, 21+ intelligence tools, and human-in-the-loop (HITL) systems that enable continuous learning and adaptation
Cross-Functional Leadership: Partner closely with engineering (SDEs/SDMs), data science, UX, and Go-To-Market teams to deliver on ambitious roadmap commitments. Write detailed Business Requirements Documents (BRDs) and drive execution
Market Positioning: Define, refine, and expand ICP segmentation based on technology maturity (not just company size), enabling GTM teams to focus on winnable customers while sequencing product capabilities appropriately
Technical Product Excellence: Own complex technical decisions around ML model selection, model ensembling, model optimization metrics, model training frameworks (including SCOT and Chronos Foundation Models), feature engineering, data enrichment, hierarchical forecasting
Qualifications
Minimum
- 7+ years of working as a Technical Product Manager experience
- 5+ years of technical (software development, network development, IT, other related) experience
- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
Preferred
- 4+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 181,100.00 - 245,000.00 USD annually