About the job
We're seeking a Sr. Quantitative UX Researcher who is passionate about shaping the future of AI-native business applications at scale. This is a rare opportunity to define the research strategy for one of Amazon's next generation of AI-powered solutions — influencing not just product direction, but the broader field of human-AI interaction.
Responsibilities
Lead quantitative and mixed-methods research for new and emerging AI products, especially in 0 to 1 spaces where customer needs, product behaviors, and success criteria are still being defined.
Own experimental design from end to end. This includes defining hypotheses, selecting methods, identifying measures, designing studies, analyzing results, and translating findings into clear product actions.
Pioneer AI-Native Research Innovation: Set the industry standard for AI-focused user research by inventing and adapting methodologies to understand how customers interact with AI systems, building trust, and driving adoption at scale
Data Synthesis and Executive Storytelling: Triangulate research insights with engagement metrics, experiment data, user logs, and AI performance metrics to craft compelling, executive-ready narratives that drive product improvements and long-term business strategy
Partner closely with product, design, applied science, and engineering to support a build, test, learn model of development, where evidence is used early and often to shape decisions.
Establish Cross-Org Research Standards: Define and institutionalize research frameworks, measurement criteria, and reusable methodologies that create consistency and raise the bar across all AI solutions and teams within AWS
Qualifications
Minimum
Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
5+ years of proven success leading User Research projects with demonstrated impact experience
Knowledge of quantitative approaches (e.g., t-tests, regressions, ANOVAs, etc.)
8+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
Experience working with or evaluating AI systems
Experience with behavioral data collection, quantitative data analysis, and statistics
Master's degree or equivalent in a quantitative field, or Doctorate/PhD or equivalent
Preferred
Experience creating processes and improving tools that have measurably improved productivity, quality, or advertiser experience
Experience with innovation, development, testing
Experience communicating effectively with senior leadership
Experience in building machine learning models for business application