Principal UX Design, Agentic AI, Velocity Labs

We are seeking a customer-obsessed Principal User Experience Designer to define, articulate, and champion the future vision for product experiences within our AWS Agentic AI organization. In this role, you will excel at investigating, understanding, and designing experiences that solve complex customer problems through innovative solutions. Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. The ideal candidate approaches challenges with clarity and empathy, inspires others, and is driven to solve problems at a massive scale. As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers first.

Deliver complex design solutions where the product strategy may not be fully defined

Analyze customer problems and data to design delightful solutions at scale

Lead strategic alignment across teams using expertise in UX disciplines and processes

Create user-centered designs through research, analysis, and close collaboration with product and business partners

Rapidly prototype user flows, wireframes, mockups, and prototypes to conceptualize new initiatives

Communicate design work clearly to leadership and across different audiences

Apply systems-level design thinking to drive scalable solutions

Ship features from concept to design to implementation and through to roll-out and